DQS

1. 01

   Key facts

   Project title

   MyDQS — audit and certificate platform

   Project type

   B2B platform

   Languages

   DE, EN

   Industry

   Certification & audit services

   Client since

   2014

   Period

   since 02/2021, ongoing
2. 02

   Starting point

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   Thousands of certificates, three MSSQL systems, 60 countries. No central view.

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   Clients with no access to their own certificates, reports and findings.

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   Auditors and consultants without a shared platform for audits and findings.

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   Sensitive audit data. A permission model under GDPR was a precondition.
3. 03

   Solution

   Instead of off-the-shelf GRC software, we built a platform tailored exactly to the DQS audit process. A daily data pipeline brings the three legacy databases together through a central GraphQL API. Clients, auditors and the internal DQS team have worked from a shared data basis ever since, right through to public certificate verification on dqs.de.

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   Custom-built B2B platform, 17+ micro-services in Go

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   Central GraphQL API, daily synchronisation from three databases

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   Role model for clients, auditors, consultants and the DQS team

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   Audit findings from Strength to NC Major — including trend analysis

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   GDPR consent service, mail dispatch hardened against probing

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   Daily backups, 14-day retention, monitoring via Elastic Search
4. 04

   Outcome & value

   3 systems, 1 view

   certificates, audits and auditor assignments come together centrally instead of across three databases

   Less manual work

   data exchange and data maintenance run automatically — in IT and in the business units

   Data separation

   every company sees only its own certificates, reports and findings

   Certificate check

   certificates can be verified publicly on dqs.de — by anyone, at any time

   Since 02/2021

   the platform runs in production and is continuously extended

„

Our clients benefit from MyDQS through central access at any time to all documents and analyses around their certification — this creates transparency and reduces coordination effort. The automated processes, such as the dispatch of certificates and invoices, noticeably ease the load on finance and customer service.